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Thomas Sabo

Thomas Sabo Cocktail Charm £ 19.89 Sold: 2141

£ 19.89

Sold: 2141

Charm-Strawberry £ 23.99 Sold: 2107

£ 23.99

Sold: 2107

Thomas Sabo Silver Bracelet Charms Carrier £ 21.99 Sold: 2063

£ 21.99

Sold: 2063

Charm-Heart with diamond £ 22.99 Sold: 2060

£ 22.99

Sold: 2060

Charm Half-boot £ 21.99 Sold: 2055

Sold: 2055

Charm-London Bus £ 20.89 Sold: 2052

£ 20.89

Sold: 2052

Charm-Cross Black £ 20.89 Sold: 2051

Sold: 2051

Charm-Shoes £ 19.99 Sold: 2046

£ 19.99

Sold: 2046

Help Center

About US

Customer Service

Return & Exchange Policy

1. Are these Thomas Sabo jewelries authentic?

2. Is it safe to order on thomassabos.com?

3. How much postage will be charged for each order?

4. How long will it take my order to be processed and delivered?

5. How to make sure that my order is finished?

6. How can I track the status of my parcel?

7. What should I do if I never receive the parcel?

8. Do you ship your jewelry and ornaments worldwide?

9. What methods of payment do you accept?

10. What kind of currency do you accept?

11. How can I make returns or exchanges?

12. How to get my refund from thomassabos.com?

13. Are you able to offer urgent delivery at my own expense?

14. How to revise my order information or cancel my order?

1.Are these Thomas Sabo jewelries authentic?

Yes, all our Thomas Sabo jewelries come from Thomas Sabo Hong Kong Distributors, 100% Authentic sterling silver made guaranteed, exactly the same as the jewelries in Thomas Sabo Germany stores. If you took the items that you purchased to the local jewelers and were told that they were not sterling silver or the prices were not worth, we will Fully Refund you money. The preferential prices of our products are relatively lower due to the fact that we are the direct distributor of Thomas Sabo authorized manufacturer. Our products have already been sold for such a long time and the overwhelming majority of our customers are extremely satisfied with them.

2.Is it safe to order on thomassabos.com?

Yes, please don't worry about that! It's safe and easy to order on thomassabos.com. Industry-standard encryption technologies are adopted when transferring and receiving customer data exchanged with our site server. Moreover, McAfee security technology is also introduced by our website to help protect you from identity theft, credit card fraud, spam and malicious software.

£9.98 shipping fee for each order. However, free shipping will be available once the order over £79 .

4.How long will it take my order to be processed and delivered?

Once you had submitted the order, it would normally take 1-2 working days for us to process the order and 7-10 working days to deliver via Parcel Force. However, we are sorry that we currently do not offer overnight delivery.

5.How to make sure that my order is finished?

Once you had placed an order successfully, a confirmed letter including your order information would be provided by system automatically.

6.How can I track the status of my parcel?

After 1 workday your order will be despatched, please track its status online for more specific information : http://www.thomassabos.com/sales/track/tracking

Wish you can track the staus online to avoid any trouble, you can email our customer service department directly on the lose of tracking and we would like to check for you. Once we are convinced that the items were lost indeed, we will arrange a new shipment or refund. But if the parcel is lost due to the incorrect information you filled at first, perhaps you have to be responsible for all the loss.

8.Do you ship your jewelry and ornaments worldwide?

Yes, we send jewelry and ornaments worldwide by HongKong post and it usually takes 7-10 working days to deliver after you have approved your custom jewelry and ornaments.

9.What methods of payment do you accept?

Currently, we prefer to accept credit card as our main payment method because it is used widely for online business. More importantly, it is safe and secure for you.

10.What kind of currency do you accept?

At present, we can accept GB Pounds, U.S, Dollars and Euro.

11.How can I make returns or exchanges?

Contact us by email - thomassabos.com@thomassabos.com. As a general rule, articles kept good condition are accepted to be returned within 30 days or exchanged within 365 days .You have to contact me at the first time once you came across the product problems . The customer have to be responsible for any risks or loss if he or she returns the items without communication with us. (Please refer to our return and refund policy or contact us directly for more specific information.)

12.How to get my refund from thomassabos.com?

When we reach a consensus on refund, we will only refund to your original paypal account. (Please refer to our return and refund policy or contact us directly for more specific information.)

13.Are you able to offer urgent delivery at my own expense?

The mode of transportation we adopt now is already the safest and fastest.

14.How to revise my order information or cancel my order?

We are able to provide you the service of order information revision or order cancellation within 8 hours after you place an order. Please contact us through our E-mail thomassabos.com@thomassabos.com as soon as possible to avoid unnecessary troubles.

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